Shipping Policy

Thank you for shopping with us. Below is our official shipping policy applicable to all orders placed in our store, aiming to provide customers with a transparent and pleasant shopping experience.

1. Free Worldwide Shipping

We offer 100% free shipping to all countries and regions worldwide. No additional shipping fees, handling fees or hidden charges will be applied to any order, regardless of the order amount, destination or product type.

2. Order Processing & Dispatch Time

All orders will be processed and shipped out within 1 to 2 business days after successful order payment and confirmation. Orders placed on weekends or official holidays will be processed and arranged for shipment on the next working day.

3. Estimated Delivery Time by Region

The actual delivery time varies according to the destination country/region. The detailed estimated shipping time for different regions is as follows:

America and Canada: 3 - 7 business days

European Countries & UK: 4 - 8 business days

Australia: 3 - 7 business days

New Zealand: 5 - 8 business days

All other regions: 4 - 15 business days

4. Shipping Tracking

Once your order is dispatched, we will send a shipping confirmation email with a unique tracking number and tracking link to your registered email address. You can check the real-time logistics status of your package at any time through the tracking information.

5. Shipping Exceptions

Please note that the delivery time is for reference only. The actual delivery time may be delayed due to objective factors beyond our control, including but not limited to customs clearance inspection, local logistics delay, bad weather, public emergencies, etc. We will try our best to assist you in tracking and solving logistics problems.

If you have any questions, please feel free to contact us at support@progrounding.com, we will reply as soon as possible.